Physical Therapy Scheduling Policy

Effective October 28th, 2024

• The PT schedule will open in a rolling fashion, where visits open 12 weeks from the current date for active clients and 6 weeks from the current date for new clients or prior patients starting new cases.

• Appointments scheduled more than 6 weeks in advance may be subject to change if a PT requests time off.

• Exceptions to the 6 week timeline for new patients will be made in the case of a known surgery date that requires a certain frequency of visits following.

• Online booking of appointments is open 45 days in advance.

• Schedules are not automatically created for patients, as had been the case for some patients in the past.

• To ensure proper appointment frequency, the therapist and client should communicate regularly about scheduling future appointments if necessary. Appointments should be based on expected rehabilitation needs.